Training

Technical Staff

Chris Tyler

Technical Support Specialist

Chris Tyler joined the Air Products Supply team in January 2024. With over 12 years of experience in the HVAC industry, he is a great addition to Technical Services department. Chris is fully capable of tackling any technical issues that may occur. Coming from a family that has lived in the Washington, OK area for over 100 years, he prides himself in taking care of customer’s HVAC systems just like he would if installed in his own home.

Jeremy Conkling

Manager, Technical Services & Training

Jeremy Conkling joined the Air Products Supply team in July 2021. He has over 20 years of experience in both geothermal and air-to-air HVAC systems working for both Johnson Controls and ClimateMaster prior to coming to APS. In addition to providing technical support via phone and email, Jeremy also leads the various training classes offered by APS including: Foundations, Trilogy, Socket Fusion and more.

Scott Beller Memorial Training Center

The Scott Beller Memorial Training Center was established in 2022 to serve our customers with best-in-class training on the multiple brands sold and supported by Air Products Supply. Scott Beller, founder of Air Products Supply, believed that continuous learning was critical for the success of APS and our customers. To support this mission, Air Products Supply dedicated a combined classroom and lab space with two full powered systems for training purposes. We look forward to seeing you in person during one of our many live training or webinar events.

TRAINING PROGRAMS AND CERTIFICATIONS

Foundations Training Class:

• Duration: Single day
• Target Audience: Service technicians
• Content Covered:
  • Basic principles of installation, operation, and service on ClimateMaster water-source-heat-pumps (excluding Trilogy)
  • Water-source-heat-pump refrigeration cycle
  • Heat of extraction / rejection
  • Installation best practices
  • Component troubleshooting
  • Controls
  • Fault diagnosis

Trilogy Startup & Install Training Class:

• Duration: Single day
• Target Audience: Individuals intending to sell, install, or service Trilogy products
• Content Covered:
  • Application, installation, service, and basic troubleshooting procedures for ClimateMaster Trilogy product (QE and VE models)
  • Design and operation overview of Trilogy product
  • Startup & commissioning
  • iGate 2.0 thermostats
  • Controls
  • Basics on fault diagnosis

Trilogy Troubleshooting Training Class:

• Duration: Single day
• Target Audience: Experienced Trilogy certified technicians
• Prerequisites: Foundations and Trilogy Service & Install classes
• Content Covered:
  • Service tool usage
  • Remote troubleshooting using iGate 2.0 thermostat
  • Performance check
  • Detailed discussions on fault codes and troubleshooting
  • Real-life examples and readings of Trilogy unit operation
  • Step-by-step instruction on diagnosing potential issues

Socket Fusion Training Class:

• Duration: 4 hours
• Content Covered:
  • Proper way to socket fuse HDPE pipe
  • Tools necessary for socket fusion
  • Fusion preparation
  • Fusion process
  • Testing / inspection
  • Hands-on practice with immediate feedback

Service Basics Training Class:

• Duration: Single day
• Content Covered:
  • Safety
  • HVAC Tools and Use
  • Refrigerant Circuits, Service and Troubleshooting
  • Geothermal Flushing
  •  Controls Basics
  • HVAC Wiring and Diagrams
  • Components and Troubleshooting
  • Sequences of Operation

ClimateMaster Commercial Training Class:

• Duration: Single day
• Target Audience: Professionals working with commercial product lines
• Content Covered:
  • Basics like heat of extraction / rejection
  • Commercial ClimateMaster controls (including MPC)
  • ClimaDry
  • External pumps
  • In-depth troubleshooting

Luxaire HH8 Heat Pump Training Class:

• Duration: 4 hours
• Content Covered:
  • Application
  • Installation
  • Sequence of Operation
  • Refrigerant Detection System
  • Troubleshooting
  • Hands-on practice

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